Job Description
Join our dynamic team as a Customer Service Representative in Caseyville, United States! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.
- Answer incoming phone calls and assist customers with their inquiries and orders
- Process customer orders accurately and efficiently
- Handle cash transactions and maintain proper cash handling procedures
- Prepare products according to company standards and customer specifications
- Provide a positive and friendly customer experience in all interactions
- Collaborate with team members to ensure smooth operations and timely order fulfillment
- Maintain a clean and organized work environment
- Assist with additional tasks as needed to support overall business operations
Qualifications
- Excellent customer service skills with a friendly and positive attitude
- Strong communication abilities, both verbal and written
- Basic computer skills for order processing and data entry
- Ability to multitask and work efficiently in a fast-paced environment
- Flexibility to work weekends, holidays, and various shifts as needed
- Cash handling experience or ability to learn quickly
- Team player with a willingness to support colleagues and contribute to a positive work atmosphere
- Physical ability to stand for extended periods and lift up to 25 lbs
- Attention to detail and ability to follow directions accurately
- High school diploma or equivalent (preferred)
- Previous customer service experience is a plus, but not required
Additional Information
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
