About Us
We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
We're looking for dedicated and customer-focused Delivery Experts to join our team at our Louisville, United States location. As a Delivery Expert, you'll be the face of our organization, ensuring that every customer receives their orders promptly, safely, and with a smile. This role combines operational excellence with genuine customer care, requiring you to navigate the Louisville area efficiently while maintaining the highest standards of professionalism and service quality.
- Safely transport and deliver orders to customers' homes and businesses while adhering to all traffic laws and safety regulations
- Provide exceptional customer service by maintaining a friendly, professional demeanor and addressing customer inquiries or concerns with empathy
- Accurately handle cash and credit card transactions, ensuring all payments are processed correctly and securely
- Assist with order preparation, packaging, and quality verification to ensure accuracy before departure
- Maintain the cleanliness and organization of your delivery vehicle while adhering to food safety and company standards
- Navigate through various traffic conditions and weather patterns to meet delivery time expectations and maintain schedule efficiency
- Communicate effectively with customers, team members, and management to resolve any delivery-related issues promptly
- Troubleshoot and problem-solve delivery challenges, demonstrating resilience and adaptability in fast-paced environments
- Collaborate with team members during peak hours to ensure smooth and efficient operations
- Maintain detailed records of deliveries, customer interactions, and any incidents or concerns
- Demonstrate knowledge of local roads, traffic patterns, and optimal routes throughout the Louisville area
Qualifications
- Valid driver's license with a minimum of 1-2 years of verified driving history
- Ability to pass a Motor Vehicle Record Check (MVR) meeting company-specific standards
- Access to a reliable, insured vehicle suitable for deliveries
- Strong time management skills with the ability to prioritize multiple deliveries and work efficiently in a fast-paced environment
- Excellent customer service skills with a friendly, professional attitude and genuine commitment to customer satisfaction
- Proficiency with basic math for handling cash transactions and calculating change accurately
- Thorough knowledge of local roads, traffic patterns, and navigation within the Louisville area
- Physical ability to lift, carry, and transport orders of varying weights safely
- Flexibility to work various shifts, including evenings, weekends, and peak business hours
- Detail-oriented mindset with a focus on order accuracy, food safety compliance, and attention to quality
- Strong communication and interpersonal skills with the ability to work both independently and collaboratively
- Problem-solving abilities and resilience when facing delivery challenges or unexpected situations
- Professional appearance and demeanor that reflects our organization's values
- Reliability and punctuality with a commitment to meeting delivery commitments
- Safety awareness and commitment to following all company policies and procedures
Additional Information
MBR Management Corporation is an equal opportunity employer. MBR requires applicants to pass a criminal background check. A great attitude and an easy smile are required.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
