Job Description
Domino's Pizza in Jacksonville, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 901 W MORTON AVE location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.
- Provide exceptional customer service by greeting customers, taking orders, and addressing inquiries in a professional and friendly manner
- Process customer orders accurately and efficiently through phone calls and in-person interactions
- Prepare and make pizzas according to company standards and customer specifications
- Handle cash transactions and operate the point-of-sale system with precision
- Maintain a clean and organized work environment, adhering to food safety and hygiene standards
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold the store's cleanliness standards
- Demonstrate flexibility in handling multiple tasks and adapting to changing priorities
- Lift and move items weighing up to 25 lbs as needed
Qualifications
- Strong customer service skills with a friendly and empathetic demeanor
- Excellent communication abilities, both verbal and written
- Basic math skills for accurate cash handling and order processing
- Ability to follow directions and adhere to company policies and procedures
- Physical stamina to stand for extended periods and lift up to 25 lbs
- Basic computer skills for operating order-taking systems
- Demonstrated multitasking ability in a fast-paced environment
- Keen attention to detail to ensure order accuracy
- Flexibility to work weekends, holidays, and various shifts as needed
- Team-oriented mindset with a willingness to collaborate and support colleagues
- High school diploma or equivalent preferred (but not required)
Additional Information
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
