Job Description
Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.
- Greet customers warmly and take food orders accurately, both in-person and over the phone
- Process payments and handle cash transactions efficiently
- Respond to customer inquiries, concerns, and special requests in a friendly and professional manner
- Collaborate with kitchen staff to ensure order accuracy and timely delivery
- Maintain a clean and organized work area, adhering to food safety and hygiene standards
- Assist in preparing food items as needed during busy periods
- Handle multiple tasks simultaneously during peak hours
- Contribute to a positive team environment and support coworkers
- Participate in promotional activities and upselling initiatives
- Adapt to changing customer needs and company policies with flexibility
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and empathetic demeanor
- Ability to work efficiently in a fast-paced, high-energy environment
- Proven multitasking abilities and attention to detail
- Basic computer skills for operating point-of-sale systems
- Team player with a positive attitude and willingness to learn
- Problem-solving skills to address customer concerns effectively
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Previous customer service experience preferred, but not required
- High school diploma or equivalent (preferred)
- Must be at least {AGE} years of age
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
