Job Description
Domino's Pizza in Louisville, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 3830 Ruckriegal Pkwy Suite 101 location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.
- Answer phone calls and take customer orders with a positive and professional attitude
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions accurately and efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment, adhering to food safety and hygiene standards
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold the store's cleanliness
- Handle multiple tasks simultaneously in a fast-paced environment
- Lift and move items weighing up to 25 lbs. as needed
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, both verbal and written
- Basic math skills for handling cash transactions and order calculations
- Ability to follow directions and adhere to company policies and procedures
- Physical capability to stand for extended periods and lift up to 25 lbs.
- Basic computer skills for operating order-taking systems
- Exceptional multitasking abilities in a fast-paced environment
- Keen attention to detail to ensure order accuracy
- Flexibility to work weekends, holidays, and various shifts as needed
- Team-oriented mindset with a willingness to collaborate and support colleagues
- High school diploma or equivalent (preferred but not required)
- Previous customer service experience is a plus, but not mandatory
Additional Information
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
