Job Description
Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.
- Greet customers warmly and take food orders accurately and efficiently
- Process payments and handle cash transactions with precision
- Answer phone calls and respond to customer inquiries in a professional manner
- Collaborate with kitchen staff to ensure timely order preparation and delivery
- Address customer concerns and resolve issues with empathy and care
- Maintain a clean and organized work area
- Assist in inventory management and restocking supplies as needed
- Adapt to changing priorities in a fast-paced environment
- Support team members during peak hours and special events
- Promote new products and special offers to customers
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and approachable demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Problem-solving skills and the ability to handle challenging situations with grace
- Team player mentality with a willingness to support colleagues
- Basic computer skills for operating point-of-sale systems
- Cash handling experience and ability to maintain accurate transactions
- Flexibility to work various shifts, including evenings and weekends
- Physical ability to stand for extended periods and lift up to 25 pounds
- High school diploma or equivalent (preferred)
- Previous customer service experience in food service or retail (preferred)
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
