Job Description
We are seeking a dynamic and organized Assistant Manager to join our team at our location in Salem, United States. As an Assistant Manager, you will play a crucial role in supporting the store manager in daily operations, team leadership, and ensuring exceptional customer service.
- Assist the store manager in overseeing daily operations and maintaining store standards
- Lead, motivate, and train team members to deliver outstanding customer service
- Manage staff scheduling and ensure appropriate coverage during all shifts
- Handle cash transactions, deposits, and financial reporting accurately
- Oversee inventory management, including receiving, stocking, and conducting regular counts
- Resolve customer complaints and address concerns promptly and professionally
- Implement and maintain visual merchandising standards
- Ensure compliance with company policies, procedures, and safety regulations
- Assist in meeting sales goals and implementing promotional activities
- Step in for the store manager in their absence, making key decisions as needed
Qualifications
- Proven experience in retail or service industry, with at least 2 years in a supervisory role
- Strong leadership skills with the ability to motivate and develop team members
- Excellent customer service skills and a passion for creating positive customer experiences
- Proficiency in cash handling, financial management, and inventory control
- Demonstrated ability to multitask, prioritize, and make decisions in a fast-paced environment
- Strong problem-solving skills and ability to think on your feet
- Proficient in using POS systems and Microsoft Office suite
- Excellent communication and interpersonal skills
- Flexibility to work various shifts, including evenings, weekends, and holidays
- High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
- Knowledge of retail operations, customer service best practices, and sales techniques
Additional Information
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
