About Us
Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow.
Job Description
We’re looking for friendly, energetic, and dependable people who enjoy working with customers and being part of a fast-paced team!
As a Domino’s Customer Service Team Member, you’ll help create a great experience for every customer while working alongside a fun, hardworking team.
What You’ll Do:
• Greet customers and provide great service
• Take customer orders in person and over the phone
• Prepare pizzas and other menu items
• Handle cash and customer payments
• Keep the store clean, organized, and ready for business
• Assist Delivery Drivers and other team members when needed
Qualifications
What We’re Looking For:
• Positive attitude and strong customer service skills
• Ability to multitask and stay organized
• Comfortable using a touchscreen computer
• Able to accurately handle cash and make change
• Comfortable working in a fast-paced environment
• Willing to learn, grow, and accept coaching from management
If you’re dependable, motivated, and ready to be part of a winning team, we want to meet you!
Apply today and join the Domino’s team!
Additional Information
Pay Transparency
(In accordance with the Massachusetts Salary Range Transparency Law, effective October 29, 2025)
Pay Ranges (Massachusetts)
Delivery Drivers
💰 $18.00 – $25.00 per hour (Includes Tips)
(Mileage and Cell Phone Reimbursement)
Insiders
💰 $15.50 – $17.00 per hour
Assistant Managers
💰 $17.00 – $19.00 per hour
(Plus, the opportunity to receive Operational Excellence Incentives, PTO and Career Advance Opportunities)
General Managers
💰 $20.00 – $30.00 per hour
(Plus Operational Excellence Incentives & Paid Time Off and Career Advance Opportunities)
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
