Job Description
Domino's Pizza in Morton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11 E. Jackson St. location. As a vital member of our crew, you'll be responsible for ensuring our customers have a great experience while interacting with our brand.
- Answer incoming phone calls and take customer orders accurately and efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Process cash and credit card transactions with precision
- Prepare and make pizzas according to company standards and customer specifications
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
- Handle and lift items weighing up to 25 lbs. as needed
Qualifications
- Strong communication skills with the ability to interact professionally with customers and team members
- Flexibility to work various shifts, including weekends and holidays
- Ability to follow directions and adhere to company policies and procedures
- Basic math skills for accurate cash handling and order processing
- Physical stamina to stand for extended periods and lift up to 25 lbs.
- Team player mentality with a positive attitude and friendly demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Customer-focused mindset with a commitment to providing excellent service
- High school diploma or equivalent (preferred)
- Previous customer service experience (preferred but not required)
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
