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Store Customer Service Rep

Customer Service Rep (01522) - 5201 Grand Blvd

St Louis, Missouri, M.B.R. Management Corporation

a group of people cooking pizza

Job Description

Join our team as a Customer Service Representative at our St Louis location! We're looking for enthusiastic individuals to provide exceptional service at our 5201 Grand Blvd store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

  • Answer incoming phone calls and handle customer inquiries professionally
  • Take and process customer orders accurately and efficiently
  • Prepare food items according to company standards and recipes
  • Operate the cash register and handle financial transactions
  • Provide outstanding customer service, addressing concerns and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various tasks as needed, including cleaning and restocking
  • Lift and move items weighing up to 25 lbs
  • Adhere to all company policies, procedures, and food safety guidelines

Qualifications

  • Excellent customer service skills with a friendly and professional demeanor
  • Strong communication abilities, both verbal and written
  • Basic math skills for handling cash transactions
  • Ability to follow directions and adhere to company standards
  • Physical stamina to stand for extended periods and lift up to 25 lbs
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Basic computer skills for operating point-of-sale systems
  • Ability to multitask and work efficiently in a fast-paced environment
  • Team-oriented mindset with a willingness to support colleagues
  • Food service industry knowledge is a plus but not required
  • High school diploma or equivalent preferred
  • Must be able to pass a criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.

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