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Store Customer Service Rep

Customer Service Rep (02236) - 62 East Main Street

Shelby, Ohio, Penwell Pizza LLC

a group of people cooking pizza

Job Description

The main requirement for a Domino's Customer Service Representative (CRS) is to have a positive outgoing personality, a clear and highly energetic voice, and he or she must also be customer service oriented.

CRSs need to speak with customers on the phone and in person throughout the shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product knowledge, service, charges, pricing, and other related important information which will be related to customers whenever it is needed.

CRSs will assist in making product according to company standards, prep product, and clean when not dealing with customers. Ongoing training through the company is available and you will be expected to participate as new training/classes become available.


Must be at least 17 years old

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.

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