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Store Customer Service Rep

Customer Service Rep (01472) - 12416 Dixie Highway

Louisville, Kentucky, M.B.R. Management Corporation

a group of people cooking pizza

About Us

We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family.  Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!

Job Description

Join our dynamic team as a Customer Service Representative at our Louisville, United States location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and create a positive experience for our valued customers.

  • Greet customers warmly and take orders accurately in a fun and exciting environment
  • Maintain a clean and sanitized workspace for both team members and customers
  • Prepare and deliver high-quality products consistently
  • Manage time effectively and multitask in a fast-paced work environment
  • Utilize advanced technology and equipment to process orders efficiently
  • Resolve customer inquiries and concerns with empathy and professionalism
  • Collaborate with team members to ensure smooth operations during all shifts
  • Assist in inventory management and organizational tasks
  • Operate various equipment within the store
  • Contribute to maintaining a positive and inclusive work atmosphere

Qualifications

  • Strong communication skills with the ability to interact effectively with customers and team members
  • Basic math skills for handling transactions and counting change
  • Positive, upbeat attitude with a customer-focused mindset
  • Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds
  • Willingness to learn and adapt to new processes and technologies
  • Excellent multitasking abilities to handle multiple orders and tasks simultaneously
  • Problem-solving skills to address customer concerns and operational challenges
  • Flexibility to work various shifts, including days, evenings, and weekends
  • Customer service experience preferred but not required
  • Ability to thrive in a fast-paced, goal-oriented environment
  • Team player with a collaborative spirit and desire to contribute to overall success

Additional Information

BENEFITS

  • Flexible hours
  • Competitive wages
  • Employee discount on all food items
  • Advancement opportunities
  • Paid Training

FULL TIME DRIVERS BENEFITS (in addition to above benefits):

  • Offered Health, Dental & Vision Insurance after 60 days of employment
  • Voluntary accident coverage/Critical illness coverage
  • Flexible Spending Accounts
  • Ability to contribute to a 401(k)

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.

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