Job Description
We are seeking a friendly and professional Customer Service Representative to join our team in Imperial, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Handle physical tasks, including lifting up to 25 lbs. when necessary
Qualifications
- Excellent communication skills with a friendly and approachable demeanor
- Strong ability to follow directions and adhere to company policies
- Flexibility to work weekends, holidays, and various shifts as needed
- Positive attitude and an easy smile, even in fast-paced situations
- Basic computer proficiency for order processing and cash handling
- Ability to multitask effectively in a dynamic environment
- Keen attention to detail to ensure order accuracy
- Team player mentality with a willingness to support colleagues
- Physical stamina to stand for extended periods and lift up to 25 lbs.
- Customer-focused mindset with a commitment to providing exceptional service
- No prior experience required; on-the-job training will be provided
Additional Information
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
