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Store Customer Service Rep

Customer Service Rep (03410) - 329 Nottingham rd

Syracuse, New York, Team Syracuse, Inc.

a group of people cooking pizza

About Us

We’re not just making pizzas — we’re running the fastest, most exciting pizza game in town. Domino’s is the #1 pizza delivery company in the world, and we’re looking for people who want to bring the energy, the hustle, and the good vibes every shift.

 

 

 

🚀 Fast-paced. Fun. Flexible.

 

💸 Opportunities to move up quick (CSR → Shift Runner → GM).

 

🍕 Teamwork, free food discounts, and an atmosphere that’s all about winning together.

 

 

 

At Domino’s, every role matters — whether you’re answering phones, tossing dough, or leading a crew, you’re part of a team that keeps the ovens hot and the deliveries rolling. If you want a job where your work actually matters (and comes with some delicious perks), Domino’s is where it’s at.

 

 

 

🔥 Be part of the team that delivers more than pizza — we deliver opportunity.

 

 

Job Description

Position Summary:

 

As a Domino’s Customer Service Representative (CSR), you are the face and voice of the store. Your role is to provide excellent service to every customer—whether over the phone, at the counter, or through online orders—while helping the team run efficiently.

 

 

 

Key Responsibilities:

 

Greet customers warmly in person and over the phone.

 

Accurately take customer orders and enter them into the point-of-sale system.

 

Answer questions about menu items, promotions, and deals.

 

Handle cash, credit, and debit transactions securely.

 

Assist with food preparation when needed (making pizzas, preparing sides, cutting orders).

 

Ensure the store remains clean and organized, including lobby, counter, and food prep areas.

 

Maintain a positive, professional attitude with customers and teammates.

 

Follow all safety, sanitation, and uniform standards.

 

 

Qualifications

 

Qualifications & Skills:

 

Strong communication and customer service skills.

 

Ability to multi-task and work in a fast-paced environment.

 

Basic math skills and attention to detail for handling orders and payments.

 

Team player with a strong work ethic and reliability.

 

Must meet minimum age requirements (varies by state, typically 16+).

 

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.

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