Sobre Nosotras
Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that may work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps/expeditors with personality and a desire to please. Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.
Descripción
We are seeking a dedicated Customer Service Rep/Expediter to join our team at our 956 Cherry St location in Louisville, United States. In this dynamic role, you will be responsible for providing exceptional customer service while efficiently managing and expediting orders to ensure timely delivery.
- Serve as the primary point of contact for customer inquiries, addressing concerns and resolving issues promptly and professionally
- Process customer orders accurately and efficiently, ensuring all details are correctly entered into our system
- Coordinate with teams to expedite orders and manage delivery timelines
- Track orders and provide real-time updates to customers on order status
- Collaborate with customers to resolve any order discrepancies or delays
- Maintain accurate customer records and update information in the company's database
- Identify opportunities to upsell or cross-sell products to customers when appropriate
- Assist in making all delicious products we sell.
- Assist in keeping our stores clean
Calificaciones
- Experience in customer service, preferably in a fast-paced environment is a bonus
- Strong verbal and written communication skills with the ability to interact professionally with customers and team members
- Excellent problem-solving abilities and attention to detail
- Proficiency in multitasking and prioritizing tasks effectively
- Basic computer skills
- Ability to work independently and as part of a team
- Strong time management skills and ability to meet deadlines
- Experience in expediting is a bonus
- At least 16 years of age or older
Información Adicional
All your information will be kept confidential according to EEO guidelines.
Esta publicación de trabajo es para un puesto en una tienda que pertenece y es operada por un franquiciado independiente, no Domino's Pizza LLC, Domino's Pizza Franchising LLC o Domino's Pizza, Inc. ("Domino's Corporate"). Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y tomará independientemente todas las decisiones relacionadas con los asuntos laborales de la tienda, incluidas las relacionadas con la contratación, el despido, la disciplina, la supervisión, la compensación y los beneficios, la dotación de personal y la programación. Domino's no recibirá una copia de ninguna solicitud que envíe para este puesto de trabajo y no tendrá ningún control sobre si recibe una entrevista y / o es finalmente contratado. Además, Domino's no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes. Si lo contratan para este puesto de trabajo, el franquiciado independiente será su único empleador y usted no será un empleado de Domino's.
