Descripción
Join our dynamic team as a Customer Service Representative in High Ridge, United States! We're looking for a friendly and detail-oriented individual to provide exceptional service to our valued customers. In this role, you'll be the face of our company, handling customer inquiries, processing orders, and ensuring customer satisfaction.
- Answer incoming customer calls and respond to inquiries in a professional and friendly manner
- Process customer orders accurately and efficiently using our computer system
- Handle cash transactions and maintain a balanced cash drawer
- Resolve customer complaints and concerns with empathy and a solution-oriented approach
- Collaborate with team members to ensure smooth operations and excellent customer experiences
- Maintain a clean and organized work environment
- Assist with additional tasks as needed to support overall business operations
- Adhere to company policies and procedures at all times
Calificaciones
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and professional demeanor
- Basic math skills for handling cash transactions
- Ability to follow directions and adhere to company protocols
- Computer literacy and familiarity with order processing systems
- Multitasking ability in a fast-paced environment
- Stress management skills and ability to remain calm under pressure
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work weekends and holidays as required
- High school diploma or equivalent preferred
- Previous customer service experience is a plus, but not required – we provide training!
Esta publicación de trabajo es para un puesto en una tienda que pertenece y es operada por un franquiciado independiente, no Domino's Pizza LLC, Domino's Pizza Franchising LLC o Domino's Pizza, Inc. ("Domino's Corporate"). Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y tomará independientemente todas las decisiones relacionadas con los asuntos laborales de la tienda, incluidas las relacionadas con la contratación, el despido, la disciplina, la supervisión, la compensación y los beneficios, la dotación de personal y la programación. Domino's no recibirá una copia de ninguna solicitud que envíe para este puesto de trabajo y no tendrá ningún control sobre si recibe una entrevista y / o es finalmente contratado. Además, Domino's no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes. Si lo contratan para este puesto de trabajo, el franquiciado independiente será su único empleador y usted no será un empleado de Domino's.
