Descripción
We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.
- Answer incoming phone calls promptly and professionally
- Take accurate food orders and input them into our ordering system
- Process cash and card transactions efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues
- Assist in pizza preparation as needed
- Maintain a clean and organized work environment
- Collaborate with team members to ensure timely order fulfillment
- Handle multiple tasks simultaneously during busy periods
- Lift and move items weighing up to 25 lbs.
- Adhere to all company policies and food safety regulations
Calificaciones
- Excellent phone communication and customer service skills
- Ability to take accurate orders and handle cash transactions
- Basic computer skills and familiarity with point-of-sale systems
- Strong multitasking abilities and efficiency in a fast-paced environment
- Flexibility to work various shifts, including weekends and holidays
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Positive attitude and team-oriented mindset
- Attention to detail and ability to follow directions precisely
- Stress management skills and ability to remain calm under pressure
- Food handling certification (preferred, or willingness to obtain)
- High school diploma or equivalent (preferred)
- Previous customer service experience is a plus, but not required
Información Adicional
All your information will be kept confidential according to EEO guidelines.
Esta publicación de trabajo es para un puesto en una tienda que pertenece y es operada por un franquiciado independiente, no Domino's Pizza LLC, Domino's Pizza Franchising LLC o Domino's Pizza, Inc. ("Domino's Corporate"). Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y tomará independientemente todas las decisiones relacionadas con los asuntos laborales de la tienda, incluidas las relacionadas con la contratación, el despido, la disciplina, la supervisión, la compensación y los beneficios, la dotación de personal y la programación. Domino's no recibirá una copia de ninguna solicitud que envíe para este puesto de trabajo y no tendrá ningún control sobre si recibe una entrevista y / o es finalmente contratado. Además, Domino's no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes. Si lo contratan para este puesto de trabajo, el franquiciado independiente será su único empleador y usted no será un empleado de Domino's.
