Descripción
We are seeking a dedicated Customer Service Representative to join our team in Bethalto, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.
- Answer incoming phone calls professionally and efficiently
- Take accurate customer orders and input them into our system
- Process cash transactions and handle payments securely
- Provide exceptional customer service, addressing inquiries and resolving issues
- Collaborate with team members to ensure timely order fulfillment
- Maintain a clean and organized work environment
- Assist with various tasks as needed, including food preparation and packaging
- Lift and move items weighing up to 25 lbs. when required
- Adapt to changing priorities and maintain flexibility in work schedule
- Contribute to a positive team atmosphere and uphold company values
Calificaciones
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and professional demeanor
- Ability to multitask efficiently in a fast-paced environment
- Basic computer proficiency for order entry and processing
- Cash handling experience and basic math skills
- Flexibility to work weekends, holidays, and various shifts as needed
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Strong attention to detail and accuracy in order taking and processing
- Ability to remain calm and composed under pressure
- Team player with a positive attitude and willingness to learn
- High school diploma or equivalent preferred
- Previous customer service experience is a plus
- Knowledge of the food service industry is beneficial but not required
Esta publicación de trabajo es para un puesto en una tienda que pertenece y es operada por un franquiciado independiente, no Domino's Pizza LLC, Domino's Pizza Franchising LLC o Domino's Pizza, Inc. ("Domino's Corporate"). Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y tomará independientemente todas las decisiones relacionadas con los asuntos laborales de la tienda, incluidas las relacionadas con la contratación, el despido, la disciplina, la supervisión, la compensación y los beneficios, la dotación de personal y la programación. Domino's no recibirá una copia de ninguna solicitud que envíe para este puesto de trabajo y no tendrá ningún control sobre si recibe una entrevista y / o es finalmente contratado. Además, Domino's no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes. Si lo contratan para este puesto de trabajo, el franquiciado independiente será su único empleador y usted no será un empleado de Domino's.
