Sobre Nosotras
As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism & optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s!
Descripción
Are you passionate about delivering exceptional customer service? Join our team as a Customer Service Representative at our Red Bud, United States location! We're looking for a friendly and professional individual to be the face of our company and provide outstanding support to our valued customers.
- Greet customers warmly and address their inquiries, concerns, and requests in a timely and efficient manner
- Process orders, returns, and exchanges while ensuring accuracy and adherence to company policies
- Maintain a thorough knowledge of our products and services to provide accurate information to customers
- Collaborate with team members to resolve complex customer issues and ensure customer satisfaction
- Handle customer complaints with empathy and work towards positive resolutions
- Maintain a clean and organized work environment
- Assist in various administrative tasks as needed
- Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting
- Participate in ongoing training and development programs to enhance customer service skills
Calificaciones
- Excellent verbal and written communication skills
- Strong interpersonal skills with a friendly and approachable demeanor
- Ability to remain calm and professional in high-pressure situations
- Proven multitasking abilities and efficient time management skills
- Problem-solving skills with a customer-focused approach
- Basic computer skills, including proficiency in data entry and use of customer service software
- Attention to detail and accuracy in all tasks
- Flexibility to work various shifts, including evenings and weekends
- High school diploma or equivalent
- Previous customer service experience preferred, but not required
- Ability to stand for extended periods and lift up to 25 pounds occasionally
Esta publicación de trabajo es para un puesto en una tienda que pertenece y es operada por un franquiciado independiente, no Domino's Pizza LLC, Domino's Pizza Franchising LLC o Domino's Pizza, Inc. ("Domino's Corporate"). Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y tomará independientemente todas las decisiones relacionadas con los asuntos laborales de la tienda, incluidas las relacionadas con la contratación, el despido, la disciplina, la supervisión, la compensación y los beneficios, la dotación de personal y la programación. Domino's no recibirá una copia de ninguna solicitud que envíe para este puesto de trabajo y no tendrá ningún control sobre si recibe una entrevista y / o es finalmente contratado. Además, Domino's no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes. Si lo contratan para este puesto de trabajo, el franquiciado independiente será su único empleador y usted no será un empleado de Domino's.
