Descripción
Join our dynamic team at our O'Fallon location (304 E Hwy 50) as a Customer Service Representative! We're seeking enthusiastic, detail-oriented individuals who are passionate about delivering exceptional customer experiences. In this role, you'll be the friendly face and voice of our organization, ensuring every customer interaction leaves a positive impression. If you're organized, collaborative, and thrive in a fast-paced environment, we'd love to meet you!
- Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a friendly, professional demeanor
- Process cash and credit card transactions with precision and attention to detail
- Prepare and assemble products according to company standards and recipes
- Provide outstanding customer service by addressing inquiries, resolving concerns, and ensuring customer satisfaction
- Maintain a clean, organized, and hygienic work environment at all times
- Collaborate effectively with team members to ensure smooth operations during peak business periods
- Assist with various cleaning and maintenance tasks as needed to support team operations
- Handle and lift items weighing up to 25 lbs regularly throughout your shift
- Adhere strictly to all food safety, hygiene, and company regulations
- Remain calm, professional, and resilient when managing multiple tasks and customer requests simultaneously
Calificaciones
- Excellent verbal and written communication skills with a friendly, positive, and approachable attitude
- Strong ability to follow directions, adhere to company procedures, and maintain organizational standards
- Proficiency in basic math for accurate cash handling, order processing, and transaction management
- Demonstrated ability to multitask and work efficiently in a fast-paced, high-volume environment
- Team player mentality with a genuine willingness to support and collaborate with colleagues
- Physical capability to stand for extended periods and lift up to 25 lbs regularly
- Customer-focused mindset with a commitment to providing exceptional service and support
- Ability to remain calm, composed, and professional under pressure and during busy shifts
- Basic computer skills for operating point-of-sale systems and ordering platforms
- Flexibility to work various shifts, including weekends, holidays, and evenings as needed
- Food handling experience or demonstrated willingness to learn food safety protocols (preferred)
- High school diploma or equivalent (preferred)
- Must be able to pass a pre-employment drug test and criminal background check
Información Adicional
All your information will be kept confidential according to EEO guidelines.
Esta publicación de trabajo es para un puesto en una tienda que pertenece y es operada por un franquiciado independiente, no Domino's Pizza LLC, Domino's Pizza Franchising LLC o Domino's Pizza, Inc. ("Domino's Corporate"). Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y tomará independientemente todas las decisiones relacionadas con los asuntos laborales de la tienda, incluidas las relacionadas con la contratación, el despido, la disciplina, la supervisión, la compensación y los beneficios, la dotación de personal y la programación. Domino's no recibirá una copia de ninguna solicitud que envíe para este puesto de trabajo y no tendrá ningún control sobre si recibe una entrevista y / o es finalmente contratado. Además, Domino's no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes. Si lo contratan para este puesto de trabajo, el franquiciado independiente será su único empleador y usted no será un empleado de Domino's.
