Sobre Nosotras
At Domino’s, we’re better together by celebrating the different backgrounds and experiences each person brings to our workplace. We want you to grow and win with us; after all, most of our store owners started as delivery drivers and pizza makers in stores. If you have one or more of the skills listed below; please apply.
Is the sauce in your veins? Join #TeamDominos today.
Descripción
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our team in Roberts, WI. As a key member of our organization, you will be responsible for providing exceptional service to our valued customers, addressing their needs, and ensuring their satisfaction with our products and services.
- Serve as the primary point of contact for customer inquiries via phone, email, and in-person interactions
- Process customer orders efficiently and accurately
- Assist in all areas of the operations including prepping, preparing, and packing products
- Respond to customer questions about products, services, and company policies
- Collaborate with team members to resolve complex customer issues and escalate when necessary
- Identify and communicate common customer concerns to management
- Assist in maintaining a clean and organized work environment
- Participate in ongoing training to stay updated on company products, services, and policies
- Contribute to a positive team atmosphere by supporting colleagues and sharing best practices
Calificaciones
- Excellent verbal and written communication skills
- Strong active listening abilities and empathy towards customers
- Proficiency in using computer systems, including order processing software and customer relationship management (CRM) tools
- Basic math skills for processing transactions and handling refunds
- Ability to multitask and work efficiently in a fast-paced environment
- Problem-solving skills to address customer concerns effectively
- Attention to detail to ensure accuracy in all customer interactions and data entry
- Team player mentality with a willingness to support colleagues
- Previous customer service experience preferred
- Conflict resolution skills to handle challenging customer situations professionally
- Ability to remain calm and composed under pressure
- Enthusiasm for learning about new products and services
Esta publicación de trabajo es para un puesto en una tienda que pertenece y es operada por un franquiciado independiente, no Domino's Pizza LLC, Domino's Pizza Franchising LLC o Domino's Pizza, Inc. ("Domino's Corporate"). Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y tomará independientemente todas las decisiones relacionadas con los asuntos laborales de la tienda, incluidas las relacionadas con la contratación, el despido, la disciplina, la supervisión, la compensación y los beneficios, la dotación de personal y la programación. Domino's no recibirá una copia de ninguna solicitud que envíe para este puesto de trabajo y no tendrá ningún control sobre si recibe una entrevista y / o es finalmente contratado. Además, Domino's no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes. Si lo contratan para este puesto de trabajo, el franquiciado independiente será su único empleador y usted no será un empleado de Domino's.
