Descripción
We are seeking a friendly and professional Customer Service Representative to join our team in Ottawa, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support.
- Answer incoming customer calls and respond to inquiries in a timely manner
- Process customer orders accurately and efficiently
- Handle cash transactions and maintain proper cash handling procedures
- Provide exceptional customer service, addressing concerns and resolving issues
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations
- Assist with various administrative tasks as needed
- Adhere to company policies and procedures at all times
Calificaciones
- Strong communication skills with the ability to interact professionally with customers
- Customer-focused mindset with a friendly and positive attitude
- Flexibility to work various shifts, including weekends and holidays
- Ability to follow directions and adhere to company protocols
- Basic computer proficiency for order processing and data entry
- Excellent multitasking skills to handle multiple customer requests simultaneously
- Problem-solving abilities to address customer concerns effectively
- Ability to work in a fast-paced environment while maintaining attention to detail
- Team player with a willingness to assist colleagues as needed
- Physical ability to stand for extended periods and lift up to 25 lbs. when required
Esta publicación de trabajo es para un puesto en una tienda que pertenece y es operada por un franquiciado independiente, no Domino's Pizza LLC, Domino's Pizza Franchising LLC o Domino's Pizza, Inc. ("Domino's Corporate"). Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y tomará independientemente todas las decisiones relacionadas con los asuntos laborales de la tienda, incluidas las relacionadas con la contratación, el despido, la disciplina, la supervisión, la compensación y los beneficios, la dotación de personal y la programación. Domino's no recibirá una copia de ninguna solicitud que envíe para este puesto de trabajo y no tendrá ningún control sobre si recibe una entrevista y / o es finalmente contratado. Además, Domino's no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes. Si lo contratan para este puesto de trabajo, el franquiciado independiente será su único empleador y usted no será un empleado de Domino's.
