Functional areas include public relations, a team charged with supporting the brand by overseeing national media outreach, community relations, charitable giving and event planning. Crisis communications and investor relations programs also fall within this area.
There are specialists to represent the interests of the Domino’s brand to legislators at the state and federal levels. And there’s an internal communications team that helps us all work together better by sharing information through the PieNet intranet, newsletters and videos. Finally, there’s an in-house design group that develops and manages visual assets, graphic design and production — print, web, presentations, email, displays and events — for Domino’s. It might sound like a lot of cooks in the kitchen. But we have a lot of stories to share. And a lot of people to share them with.
Making customers happy is a top priority. Questions, concerns, a tweet or chat comment — our customer care team is there to help. And, the team also makes sure that customer feedback makes its way to the right person, whether that’s a franchisee or the CEO. Because looking after Domino’s customers matters every single day.