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Domino’s Technology

SAP Basis Administrator

Ann Arbor, Michigan, Domino's Pizza LLC

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About Us

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Job Description

Summary:  The ERP Systems Engineer III will lead projects and assist in the design and implementation of ERP systems solutions to address business challenges. The candidate will work closely with IT and business teams to ensure projects are completed on time and within budget. The ideal candidate will have a good blend of business and technical understanding, be able to analyze current systems and business architecture, and possess excellent leadership, communication, and project management skills.


  • Lead cross-functional teams to deliver complex ERP projects.
  • Provide subject matter expertise and guidance to stakeholders on ERP system architecture, design, and implementation.
  • Ensure technology scalability and functionality.
  • Contribute to the development and maintenance of a comprehensive plan for delivering solutions aligned with stakeholders' priorities and budget constraints.
  • Collaborate with technical architects to devise strategies for system solutions, identify business gaps, and link them to potential solutions.
  • Align business priorities and IT capabilities.
  • Refine, review, and validate requirements using appropriate techniques.
  • Conduct performance analysis and tuning to optimize system performance.
  • Demonstrate a good understanding of how the overall business solution is positioned, deployed, and maintained.
  • Proactively identify and troubleshoot issues within the ERP system to prevent downtime and minimize business impact.
  • Conduct regular analysis of the ERP system to identify any gaps, issues, or inefficiencies.
  • Provide mentorship and training to junior team members on ERP technologies and methodologies.
  • Stay up-to-date with the latest developments and trends in ERP technology and provide recommendations for improvements.
  • Perform other assigned tasks.
  • Install, upgrade, and maintain SAP systems.
  • Monitor system performance and troubleshoot issues.
  • Manage user access and authorizations.
  • Develop and execute backup and recovery strategies.
  • Coordinate system landscape changes and migrations.
  • Collaborate with teams for effective system operations.
  • Ensure high availability and disaster recovery readiness.
  • Document configurations and processes comprehensively.


  • Bachelor's Degree in Computer Science, Information Systems, or a related field
  • Minimum of 5 years of experience in ERP systems and technologies
  • Proven track record of successful project delivery
  • Strong leadership skills and experience leading cross-functional teams
  • Knowledge of project management methodologies
  • Excellent analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and lead large projects
  • Proven experience as an SAP Basis Administrator, including hands-on experience with SAP installations, upgrades, and system maintenance.
  • Strong knowledge of SAP architecture, system administration, and performance tuning.
  • Familiarity with high availability and disaster recovery concepts for both on-premises and cloud-based SAP landscapes.
  • Experience in maintaining on-premises SAP systems and the ability to effectively manage hybrid landscapes.
  • Proficiency in working with SAP Enterprise Cloud Services (ECS) or similar cloud service providers for SAP.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.

Additional Information



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