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Supply Chain - Corporate

Senior FSQA Manager

Ann Arbor, Michigan, Domino's Pizza LLC

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About Us

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 80% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Job Description

  • Location: Domino’s World Resource Center; 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105 (Remote Friday)
  • Shift: Fulltime; Salary
  • Job Posting Salary: Up to $135,000 annually, depending on experience and qualifications, plus bonus

This Sr. Manager position ensures ongoing U.S and Canada Supply Chain Center (SCC) and third-party warehouse compliance with Quality and Food Safety standards and regulations.  This role leads their team and SCC teammates through the successful implementation and execution of the Domino’s Food Safety and Quality Management Systems in the US and Canada.

They provide guidance and/or lead investigations and resolution of supplier and SCC food safety and quality issues.  In collaboration with others, the role establishes, prioritizes, and executes other strategic and continuous improvement projects. 

This position builds strong relationships with SCC teammates and may also serve on the Global SCC Center of Excellence and consults international markets and field teammates as needed.

KEY ACCOUNTABILITIES

  • Manages and oversees supply chain center food safety and quality programs and compliance across multiple sites in the U.S. and Canada.
  • Contributes to development of appropriate standards and develops and implements compliance roadmap with SCCs.    
  • Leverages relationships and effective communication to educate Supply Chain Center teammates and cross functional teams to influence and train their understanding (“why” and “how”), development, and support of food safety and quality standards and risk mitigation execution.   
  • Prioritizes and leads complex and strategic compliance and risk reduction projects, as appropriate, within FSQA and cross functionally.
  • Oversees development, review and maintenance of PRPs and HACCP and other food safety and quality internal to Dominos and regulatory requirements for  U.S. and Canada SCCs . 
  • Identifies and advises key stakeholders for food safety and regulatory issues.
  • Supports and/or leads elements of the crisis and quality management protocol for all escalation tiers.
  • Supports ingredient quality management through quality assessments, supplier audit, or any related needs for corporate supplier management team.
  • Supports Engineering initiatives & equipment installs, including new SCC builds. Provides support during regulatory audits to ensure proper guidance is given to SCCs.
  • Consults international supply chain center programs, as needed.
  • Collaborates with FSQA and cross functional teams to establish short-term (annual) and long-term (3-5 years) strategic SCC priorities, to develop execution roadmap, and to deliver key results. 
  • Manages team to perform against objectives and key results that tie to department and company priorities.  Provides clear accountability and support to direct report(s).   Helps develop team member skills and competencies.
  • Helps build department employee engagement scores year over year.  Acts as coach to support team member learning and professional growth. 
  • Acts as the knowledge hub for existing and emerging regulations, standards and guidance documents & build capability of QA team members around key standards & regulations.
  • Acts as subject expert matter in Sanitation.
  • Acts as subject expert matter in regulatory for FDA, USDA and CFIA.
  • Acts as subject expert matter in internal and external auditing

Qualifications

  • BS degree, preferred in Biology, Microbiology, Chemistry, Food Science or related area. 
  • 7+ years experience working in FSQA, regulatory compliance, standards, and/or food manufacturing.
  • 2+ years people management experience in corporate QA setting
  • 1+ years experience working at a food manufacturing location in quality assurance.
  • Knowledgeable and fluent in food manufacturing and safety standards, auditing schemes and regulations.
  • Understanding of or proven ability to learn food manufacturing, distribution, and store safety, quality and regulatory environment and translate to actionable standards.
  • Excellent problem solving and decision-making skills.  Able to move in fast paced and dynamic environment.
  • Superior project management skills including the ability to prioritize for themselves and their team, manage complexity, create action assignments, verify completion of tasks and follow up.
  • Skilled in Domino’s leadership competencies.
  • Ability to understand, influence and drive results within cross-functional teams, with consistent high standards and high drive.
  • Ability to develop talent through coaching, feedback, exposure, and stretch assignments.
  • Builds effective teams with diverse mix of styles and perspectives that all collaborate together toward one united goal.
  • Excellent interpersonal skills, as well as oral and written communication skills, including ability to influence leaders within the organization and within MF’s organizations, coach and flex communication styles depending on diverse audience internally (internal at all levels, SCC teams, Store TMs) and externally with third-party suppliers.
  • Ability to drive vision and purpose based on sound understanding of the business.
  • Ability to think strategically and capability to think long-term, anticipates future trends and implications accurately, articulate credible pictures and visions of possibilities for continuous improvement initiatives.
  • Skills in PC Proficiency in Windows based applications (Power Point, Word, Excel).
  • Basic understanding on SAP.
  • Ability to travel up to 30% of the time within the USA and Canada.

Additional Information

Benefits:

  • Paid Holidays and Vacation  
  • Medical, Dental & Vision benefits that start on the first day of employment
  • No-cost mental health support for employee and dependents
  • Childcare tuition discounts
  • No-cost fitness, nutrition, and wellness programs
  • Fertility benefits
  • Adoption assistance
  • 401k matching contributions  
  • 15% off the purchase price of stock  
  • Company bonus  

 

All your information will be kept confidential according to EEO guidelines.

 

Apply Now