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Supply Chain Leadership

Senior Operations Manager, Supply Chain

St. Peters, Missouri, Domino's Pizza LLC

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MAKE GREAT PIZZA — AND MORE — POSSIBLE 

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    Job Description

    The Senior Operations Manager of Supply Chain is responsible for planning, organizing, and directing a diverse team of manufacturing and distribution team members in a fast-paced supply chain operation. The Sr Operations Manager will be responsible for leading a minimum of 3 functions [Dough Production & Sanitation, Warehouse inbound and outbound, Transportation, Customer Service, or Maintenance]. 

    The Sr Operations Manager will be onsite Monday through Friday and will support a 24/6 operation by providing leadership during shift-crossovers and weekend coverage. 

    The pay range for this position starts at $110,000 - $120,000 base salary plus bonus potential and is based on years of experience, qualifying skills, and scope of departments being led. 

     

    RESPONSIBILITIES

    Team Member Engagement

    • Provide vision and direction to all team members within the Supply Chain Center.
    • Develop understood, measurable goals for each team member that drive results.
    • Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance. 
    • Foster individual relationships with each member of the team.
    • Monitor actions and provide input to Managers regarding team member relations, hiring decisions, promotions and pay increases, disciplinary actions, and terminations.
    • Assure that leadership is accountable to the team members, as team members are to their performance. 
    • Interviews and hires team members; evaluates team members' performance; resolves employee issues, concerns, and complaints.
    • Identify, develop, and implement incentive programs to improve Team Member productivity and job satisfaction.
    • Coordinate with Managers the preparation of predictive labor schedules.
    • Support the individual development plans of leaders by acting as a mentor and providing an environment to learn and grow.

    Operational Excellence

    • Drive EBITDA and Profit-Sharing performance through the reduction of excess operational costs.
    • Ensure adherence to quality standards, safety programs, and other federal, state, and local requirements.
    • Provide recommendations on streamlining operations and maximizing productivity.
    • Actively execute strategic initiatives.
    • Support leadership by acting as the main point of contact for team, customers, and stakeholders in the absence of the Director.

    Financial Success of the Center

    • Provide input for financial decisions affecting the Supply Chain Center.
    • Assist Director and Managers to establish annual operating budget and annual Business Review.
    • Identify financial opportunities by collaborating with the Managers to focus on reducing costs when appropriate without effecting operations.
    • Review profit and loss statements and identify areas of strength and areas for improvement.
    • Manage/monitor capital budget and track capital improvements

    Customer Engagement

    • Establish strong partnerships with key customers including suppliers, Franchisees, and store General Managers.
    • Model engaging, solution-oriented behavior and best practices related to accuracy, service level agreements and relationship management.
    • Drive inclusive behavior, modeling bridging and bonding activities to improve the overall success of the Domino’s brand.

     

      Qualifications

      • Minimum 5 years’ experience in distribution and/or manufacturing operations.
      • Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred .
      • Managership skills and successful supervisory experience in an operations environment.
      • Commitment to total customer service and excellent product quality.
      • Proven ability to achieve targeted results and operational goals.
      • Available for relocation to any Supply Chain Center for future career mobility.
      • Desire to advance into Director level position.
      • Initiative-taking with proven ability to develop and lead team members in meeting goals and objectives.
      • Demonstrated cheerful outlook, high integrity and self-discipline, function as a strong role model for others.
      • Excellent organization, interpersonal and communication skills.
      • Demonstrated proficiency in computer skills and an elevated level of analytical ability.

      Additional Information

      Domino's Offers:

      • Paid Holidays and Vacation 
      • Positive work environment 
      • Growth opportunities 
      • Benefits on first day of employment! 
      • 401k matching contributions 
      • 15% off the purchase price of stock 
      • Company bonus 
      • Referral bonuses 
      Apply Now

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