Skip to main content

Area Supervisor

  • Posted
  • Kissimmee, Florida, United States

About Us

With no layoffs during the pandemic this family owned and operated franchise is a great opportunity!

Job Details

Snowball Pizza Inc dba Domino’s Pizza has twenty-two locations and is growing across Orange and Osceola counties and is looking for Area Supervisors / District Managers with restaurant leadership experience to oversee territories within the franchises. Bilingual in Spanish and English is preferred but not required.


Responsibilities and Duties:

·       Develop and achieve Operating Plan

o   Ensure each store is meeting operating plan by regularly reviewing financial reports and results

o   Communicate with each GM on weekly sales and profit numbers

o   Identify under-performing stores in district and develop plan of action

o   Ensure all local store marketing and national promotions are communicated to team and maximized

o   Develop a strategy to hit all sales goals


·       Build sales to meet company goals

o   Create and develop strategies for increasing sales

o   Focus on the following responsibilities which have an impact on meeting sales goals

§  Facilitate and develop relationships with local communities and businesses

§  Be aware of all local activities near stores – such as school schedules, festivals, etc. and communicate to stores


·       Support General Managers, Managers and Team Members

o   Ensure all personnel and stores have appropriate tools to operate business

o   Build a top performing team of Managers and hourly team members through recruiting, training, and development for each store

o   Provide constant coaching and feedback when in stores

o   Actively listen to staff through conducting performance appraisals and provide appropriate follow-up

o   Be accessible during all hours of operations

o   Lead difficult conversations, manage performance, and resolve potential conflicts among Managers and / or Team Members in confidential manner

o   Ensure all Manager and Team schedules are written to optimize business needs and in a timely manner

o   Hold General Managers accountable for performance


·       Maintain effective communication at all times

o   Identify what is important to Franchisee and present clear and relevant messages in a timely manner

o   Attend weekly General Manager / Manager meetings

o   Lead the roll-out of national promotions for district

o   Address all problems / issues in a timely manner and identify opportunities for improvement

o   Build positive relationship with district and create a fun atmosphere


·       Ensure District stores are properly staffed and team is trained

o   Coordinate with Director of Operations / Franchisee / HR to strategize on staffing and turnover issues

o   Enforce the use of interview and selection tools

o   Ensure area is appropriately staffed with Managers and Team Members

o   Uphold integrity of training systems

o   Develop and enforce systems that drive training process


·       Administration

o   Provide weekly numbers to management and produce standard reports. Conduct additional analysis as necessary

o   Administer wage and benefits to district and ensure proper completion of HR forms. Includes verification of period bonuses


·       Uphold policies and standards

o   Ensure adherence to all Domino’s standards

o   Ensure use of tools given to monitor standards such as self OER’s

o   Provide a harassment free work environment and follow all Human Resource policies

o   Appropriately handle all disciplinary actions in a consistent manner

o   Ensure product quality standards are followed at all times


·       Ensure area provides excellent customer service

o   Develop and drive strategies to achieve company service goals – DOT; Load Times, etc

o   Ensure district responds to customer complaints in a quick and positive manner


·       Ensure Safety and Security standards

o   Maintain in-depth knowledge of all safety and security standards

o   Oversee communication with other stores when safely / security issues arise

o   Enforce policies and provide appropriate actions as necessary

Additional Information


This is a salaried position, with benefits, and is bonus eligible.  Competitive rate, based upon experience, educational background, and the interview process. Position is direct hire, full-time and benefits eligible.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.