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Lead Construction Project Manager

  • Ann Arbor, Michigan, United States
  • Domino's Pizza LLC

About Us

Founded in 1960, Domino’s Pizza is the largest pizza company in the world, with a significant business in both delivery and carryout pizza. It ranks among the world’s top public restaurant brands with a global enterprise of more than 19,500 stores in over 90 markets. Domino’s had global retail sales of nearly $17.8 billion in 2021, with over $8.6 billion in the U.S. and over $9.1 billion internationally. In the third quarter of 2022, Domino’s had global retail sales of over $4.0 billion, with over $2.0 billion in the U.S. and nearly $2.0 billion internationally. Its system is comprised of independent franchise owners who accounted for 98% of Domino’s global stores as of the end of the third quarter of 2022. Emphasis on technology innovation helped Domino’s achieve more than half of all global retail sales in 2021 from digital channels. In the U.S., Domino’s generated more than 75% of U.S. retail sales in 2021 via digital channels and has developed several innovative ordering platforms, including those for Google Home, Facebook Messenger, Apple Watch, Amazon Echo, Twitter and more.

Job Details

The Lead Construction Project Manager (CPM) is responsible for managing multiple construction projects and general contractors across several geographic markets. The role is instrumental in the successful completion of restaurants and physical growth of the company. The CPM works effectively with architects, engineers, municipalities, and other vendors throughout this process to ensure construction design standards are delivered accurately. By conducting onsite quality assurance evaluation of vendors, the CPM ensures that all work is carried out efficiently, with the utmost skill, and within the forecasted timeline. The CPM communicates appropriately regarding New and Relocation construction projects with their regional Business Consultants to ensure alignment across all disciplines. In addition to following Domino’s standards, policies and procedures, principal accountabilities include, but are not limited to:

  • Managing Franchise Owners and their hired General Contractors in the construction of new and relocated restaurants to meet time commitments and brand standards.
  • Ensuring the successful utilization of outsourced Architects, GCs, subcontractors, suppliers, and vendors.
  • Instituting and conducting performance evaluations of outsourced vendor partners engaged in the construction process.
  • Promoting brand identity by assuring quality of fit and finish, adherence to specifications and standards, compliance with required construction timeframes.
  • Engaging in clear, consistent communications with our Business Consultant team, partners at Equipment & Supply, New Store Technology team, our Franchise Organizations, municipalities and landlords (as needed), and other Domino’s staff on a frequent basis, demonstrating respect for all groups and individuals by showing appreciation for their efforts and contributions while maintaining disciplined project structure.
  • Regular and detailed progress reporting during pre-construction and construction phases of all assigned construction projects.

GENERAL RESPONSIBILITIES

 (70%) Construction Management

  • Drive the construction schedule; track and maintain specific deadlines and communicate current status and next action during construction to ensure a successful store opening and meeting the goal of net openings.
  • Assist the Business Consultant in site evaluation for build locations.
  • Help Franchisees build as economically as possible.
  • Provide expert advice on store equipment layout, bid processes, schedule oversight, and permitting.
  • Develop and maintain a list of quality and cost-effective GC’s.
  • Coordinate store opening strategies with Franchisees and internal support teams.

(15 %) Provide store growth though non-traditional avenues

  • Pursue non-traditional building and building concepts
  • Provide a scope of work to all jobs
  • Integrate our brand with each location

(15%) Vendor Management

  • Manage vendors and evaluate their efficiencies, response times, quality of work and cost structure
  • Identify new vendors to deliver better more cost-effective solutions
  • Evaluate vendors regularly to insure they are meeting our standards
Qualifications
  • Bachelor’s degree (in Construction Management or Architecture preferred) -or- 5+ Years commercial construction management (retail/restaurant experience preferred).
  • Ability to read, analyze, and interpret construction blueprints and documents.
  • Excellent organization and time-management skills with ability to manage multiple on-going initiatives.
  • Strong communication skills (written and verbal).
  • Proven ability to create and maintain project timelines.
  • Pro-active approach to establishing and evaluating budgets.
  • Experience managing outside contractors and vendors.
  • Willing to travel 50% of the time.

 

FUNCTIONAL COMPETENCIES:

Provide on time construction starts by ensuring that all critical milestones are met with minimal gaps and accurately project construction start, completion and store open date.  Special focus to ensure that all utility applications and signage and special use permits are obtained in a timely manner and maintain construction schedule by ensuring quick utility connections.

  • Ensure Franchisees get the help required to build Domino’s store to our standards. 
  • Upon site approval, provide guidance to FZ and create an achievable project timeline. 
  • Coordinate with vendors, contractors, development, and operations on ongoing timeline.
  • Meet with building and utility officials to gather required information.
  • Coordinate with architect on plan submittal for bidding, permitting and construction.
  • Review and approve plans and signage renderings to ensure compliance with Domino’s standards.
  • Ensure Ordering of equipment is completed in a timely manner.
  • Make periodic site evaluations throughout the construction phase. Follow up with Franchisees and/or their consultants for regular updates.
  • Follow up on all required final inspections.
  • Ensure successful store open and certification of store.

 

BEHAVORIAL COMPETENCIES

  • Ability to prioritize and manage multiple projects and people simultaneously.
  • Promotes a sense of urgency and accountability for self and other stakeholders. Is completely on top of what is going on and knows where things stand.
  • Models collaboration across the organization. Facilitates an open dialogue with a wide variety of contributors and stakeholders.
  • Balances own interests with others.  Ensures different experiences, styles, backgrounds, and perspectives are leveraged appropriately.  Celebrates differences.
  • Delivers messages in a clear, compelling, and concise manner.  Articulates messages in a way that is broadly understandable.
  • Sets aggressive goals and has high standards.  Operates with a sense of urgency, pursues everything with energy, drive, and the need to finish.
  • Persists in the face of challenges and setbacks. Always keeps the end in sight; puts in extra effort to meet deadlines.
  • Personal growth mindset. A desire to learn and innovate to support brand initiatives.
Additional Information

All your information will be kept confidential according to EEO guidelines