Customer Service Rep(06483)
• Team Member Job Description
All Team Members of ADF Enterprises (Delivery Experts, Insiders, Shift Runners, General Manager in Training ‘GMIT’s, General Managers, Area Supervisors) must be able to perform the essential duties of the job with or without reasonable accommodations.All Team Members of The Company will be trained and required to perform several duties, including but not limited to Answering Phones, Preparation of Products, Customer Service, Store Cleaning & Sanitation, Marketing & Promotions.These are a mandated requirement and a condition of employment.
• Answering Phones
All of our Team Members are trained to answer phones within 2 rings and take orders on our POS system.When our phones are ringing and if you’re in the store, Delivery Experts can jump right in and help maintain our high volume mentality.Knowledge of our Codes and Products is essential and you will be required to learn and explain them to our Customers and our Managers.
• Preparation of Products
All of our Team Members are trained to prep and prepare products for the business day in accordance with Health Department and The Company standards.Prepping during the slow part of the day (usually the mornings) allows us to focus on prepping the correct amount of food and products for the projected business.Preparing and making Sandwiches, Pizzas, Buffalo Wings and other products during the day allows the business to focus on sales and service during the busiest parts of the day (the Rush) and not have to worry about running out of food or selling improperly prepared products.
• Customer Service
Domino’s Pizza is a nationally recognized brand and we hold our Team Members to a high standard in Customer Service.We are trained to ensure our Customers’ Domino’s Pizza Experience is a positive one.All our Team Members are encouraged to follow the L.E.A.D.S system and go the extra mile for our Customers.Smiling, being friendly and courteous, greeting ALL Walk In and Delivery Customers and having a positive attitude are a few examples we encourage to help you represent yourself and The Company in an exceptional manner.
• Customer Service
Domino’s Pizza and The Company takes tremendous pride in our Stores Cleanliness and Sanitation.We are a Food Establishment that is routinely monitored and inspected to exceed Local and State Health Requirements as well as strict standards set by Domino’s Pizza.All Team Members are required to follow store cleaning policies.A few examples of this policy include washing dishes, sweeping and mopping, wiping and sanitizing walls, windows, floors, ceilings and equipment.
• Customer Service
Team Members as a secondary function of their job duties will be required to assist in local store marketing and promotions including but not limited to Wobble Boarding, Door Hanging, Business Taping, Distributing Domino’s Promotional items, etc.
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.