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Human Resources

Case Manager

Ann Arbor, Michigan, Domino's Pizza LLC

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About Us

The Domino’s Partners Foundation is a separate non-profit organization affiliated with and supported by Domino’s Pizza team members. The Foundation’s mission is to provide financial assistance to team members experiencing a hardship or crisis.

Job Description

 

  • Field incoming requests for assistance from Domino’s Pizza team members

 

  • Collect details of circumstances related to team member’s situation including, but not limited to job related information, income/expense data, & other case details

 

  • Conduct necessary due diligence and investigate any questionable aspects of the case

 

  • Acquire necessary back-up documentation and contact supervisors/directors

 

  • Discuss cases with colleagues and make timely recommendations for allocations in alignment with guidelines

 

Administrative Responsibilities:

 

  • Prepare check requests and corresponding bank checks

 

  • Create reports, track disbursements and adhere to budgets

 

  • Assist with all incoming department mail

 

  • Assist with coordination of department fundraising activities including but not limited to payroll deduction drives, silent auctions, raffles, & other events

 

  • Make presentations and speak to various Domino’s groups

 

  • Participates in and leads (when applicable) projects as assigned by Case Management Director

 

  • Other duties as assigned

Qualifications

  • Four-year collegiate degree or five years work experience equivalent in social work, communications or related fields

 

  • Thorough knowledge of Microsoft Office; knowledge of case management software preferred

 

  • Excellent communication, problem solving and decision-making skills

 

  • Strong organizational and time management skills; able to multi-task

 

  • Excellent phone skills and willingness to communicate with Domino’s employees and Franchisees daily

 

  • Must be a self-starter with proactive thinking capabilities

 

  • Bi-lingual preferred but not required 

Additional Information

Salary is commensurate with experience and qualifications.  Position is a hybrid work model. The Domino’s Partners Foundation offers an attractive benefits package including vacation and sick time.

The Domino’s Partners Foundation is an equal opportunity employer.

This role is based in Ann Arbor, MI

Hybrid

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