Production Manager - Supply Chain
Domino’s started back in 1960 as a single-store location in Ypsilanti, Michigan. Over the years, we expanded to three stores, and thus came the three dots on our logo. The original plan was to keep adding dots for every store, and at over 17,000 stores worldwide (6,300 in the U.S.) you can probably figure out why that original plan didn’t work.
You might be thinking, “Wow, how does Domino’s get food to 17,000 stores?” Well, that’s where you come in. We have 22 food supply and dough manufacturing centers in the U.S., and seven more across Canada, Hawaii and Alaska. They provide fresh dough, equipment and supplies to franchise and company-owned Domino’s stores in the U.S. and Canada. In 2019 alone, these centers made 720,000 deliveries. Want to get in on the fun? We’d love to have you.
Summary: Manage and coordinate the activities of Production team members engaged in the production of pizza dough, and bread (SCA only). Effectively maximize production yield and minimize production waste. Monitor and manage all aspects of production operations in accordance with established company/industry standards and procedures. Train new team members in job duties to maintain consistency throughout the production process. Ensure team members are working safe at all times. Comfort level working in a diverse, fast past environment.
RESPONSIBILITIES AND DUTIES
(40%) Manage Production and Sanitation Area
Develop production/operational goals based on actual and projected customer needs, and investigate any cause, and possible solutions to any problems reflected in the metrics
Complete daily production statistical reports including, pounds per labor hour, over time, trays per hour, total trays, and total hours used, and manage weekly schedule
Interface with vendors, and be responsible for collecting, recording, and reporting operational data
Maintain safe and positive work environment in compliance with OSHA, company standards, local, state and federal requirements. As equipment is added or modified, review it is ergonomically suitable for all TMs and proper L.O.T.O procedures are outlined and implemented
Ensure standardization of dough formula and make necessary changes when instructed by QC. Maintain a dough library for each single day of production and use it as reference for dough complains
Order production supplies, flour and sanitation materials
Monitor and verify that Solo Chain and production ingredients are correct. Remove spoiled dough from Solo Chain and receive production raw ingredients into the system
Assist with the trouble shooting of dough issues that occur in the marketplace, and periodically visit stores to check quality of product
Conduct required test bakes per period and enter them in the Portal
Maintain cost controls and prepare budget for Director
Continually inspect the production area to verify that everything is operating properly. Submit work orders to maintenance for repairs and/or modifications needed on the equipment or safety related
Strategize and implement new ideas to improve manufacturing efficiency and at the same time watching out for the safety and wellbeing of the TMs
Coordinate with other departments to achieve common goals and objectives
Facilitate dough management classes for franchisees
(60%) Manage Production & Sanitation Team Members
Assign job tasks according to production schedule
Coach team members that are not meeting their performance goals, and reward team members for good performance, complete performance appraisals on team members.
Follow progressive discipline according to guidelines with TMs not meeting expectations
Facilitate a five minute team member meeting each day to keep the team member informed of safety precautions, performance, policies, etc.
Recruit, interview, hire and train all new team members in various trainings, including safety, and minimize team member turnover
Ensure safety procedures are being observed and safety test are being completed in a timely manner
Responsible for dough safety, and dough quality - maintain dough certification
Performs regular Gemba walks
Attend Leadership & Development training sessions
Perform other duties as assigned by Manager and/or Director
Bachelor’s degree with emphasis in distribution, manufacturing, warehouse. For level 2, 3 & 4 facilities, some college plus equivalent work experience may be accepted. Preferably in the food, warehouse, manufacturing or retail industry – Bilingual a plus
3-5 years of production, manufacturing or retail experience, strong knowledge of bakery procedures and baking practices preferred
3-5 years of demonstrated supervisory experience
Understanding of continuous improvement by utilizing Lean, Six Sigma, and Kaizen
Working knowledge of AIB practices or certification a plus
Proven ability to develop and lead team members in meeting goals and objectives
Results-oriented with strong organizational and decision making skills
Excellent knowledge of Microsoft Office programs
Strong interpersonal, communication (verbal and written), and follow-through skills
Ability to work a full-time/flexible schedule including nights, weekends, and holidays
Proven experience in quality and safety
Willingness to support a 24 hour operation, be on call, including carrying an emergency cell phone as needed
Must successfully pass a background checks every third year on your anniversary date
Availability to travel, as needed
Must be able to stand/walk for up to 10-12 hours
Walking in/ around the warehouse with great frequency; many facilities are over a quarter mile in length
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Regular bending, lifting, stretching and reaching both below the waist and above the head
Lift and move totes up to 49 pounds each
Must be able to work in extreme temperatures [33-38 degrees], and in environments with exposure to loud machinery.
ONE BRAND. ONE SYSTEM. ONE TEAM.
Be the #1 pizza company in the world and in every neighborhood.
All your information will be kept confidential according to EEO guidelines.
Domino's is an equal opportunity employer, committed to creating a unified and inclusive environment. Our recruitment process is barrier-free, and we will accommodate the needs of applicants with disabilities. If you are contacted by Domino's regarding a job opportunity, please advise if you require accommodation. Domino's is committed to an inclusive environment where our exceptional people are respected and celebrated for their time, talents, and energies while striving to make our company the best pizza delivery company in the world.