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Transportation Supervisor

  • Posted
  • Odenton, Maryland, United States
  • Domino's Pizza LLC

About Us

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Job Details

The Transportation Supervisor will assist the Transportation Manager with the supervision and coordination of transportation team members. The Transportation Supervisor will effectively and efficiently handle customer service complaints and concerns. They will also be responsible to comply with federal, state, company policies, local laws, transportation programs and regulations. 

This position is offering a $2,500 sign on bonus. 

RESPONSIBILITIES AND DUTIES 

(80%) Assist Transportation Manager in leading the Transportation Team

Leadership:

•    Recruit and interview new team members

•    Train, coach and counsel team members

•    Handle all driver concerns in Manager’s absence

•    Assist with annual performance appraisals

•    Make recommendations to Manager for pay increases

•    Attend and participate in annual Leadership & Development training sessions

•    Assist with coordinating safety/team/quarterly meetings

Reporting/Budget:

•    Assist with all transportation generated reports

•    Contribute to development of annual department budget preparation for Director-Supply Chain Center review and approval

Routing, Scheduling, Hours of Service, and Maintenance:

•    Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverage

•    Conduct route analysis and recommend saving opportunities to Manager

•    Monitor driver hours of service via onboard system

•    Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)

•    Perform payroll duties when necessary and review driver payroll for accuracy

•    Assist in monitoring mis-deliveries, and make recommendations to Manager on avoidance strategies

•    Assist in maintenance of driver qualification file

•    Assist in the scheduling of truck maintenance and maintaining fleet image

•    Assist in accident investigations

•    Assist other supply chain centers when called upon 

•    Assist with D&S Manager with truck leasing meetings to ensure PM’s are met to Domino’s standard and repairs are completed timely

•    Perform other duties as assigned by Manager and/or Director

Customer Relations:

•    Assist in answering Slice of Pie complaints

•    Maintain positive customer relationships

•    Customer Surveys

(20%) As needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard

Qualifications

·       2 year degree or some college, plus equivalent work experience. Bachelor’s degree preferred

·       3+ years of Transportation experience with a proven track record in logistics

·       Minimum 3 years supervisory experience with proven ability to develop and lead team members in meeting goals and objectives

·       Thorough working knowledge of Department of Transportation rules and compliance regulations

·       Results-oriented with strong organizational, decision making and people skills

·       Strong knowledge of Microsoft office software

·       Willingness to support a 24 hour operation, including carrying an emergency cell phone as needed

·       Ability to work a full-time/flexible schedule including nights, weekends, and holidays

·       Must successfully pass a background checks every third year on your anniversary date

·       Commercial Driver’s License Class A would be a plus

PHYSICAL REQUIREMENTS

  • Must be able to lift up to 50 lbs., perform heavy pushing/pulling of product, work in refrigerated conditions [33-38 degrees], and work in environment with exposure to loud machinery, when necessary
  • Ability to work around yeast and flour

 

 

Additional Information

Domino's offers: 

  • Competitive wages  
  • Paid Holidays and Vacation 
  • Positive work environment 
  • Benefits on first day of employment! 
  • 401k matching contributions 
  • 15% off the purchase price of stock 
  • Company bonus 
  • Referral bonuses 
  • Signing bonus – $2,500 in your first paycheck