Human Resource Generalist

Sobre Nosotras

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Descripción

The HR Generalist (HRG) position is responsible for a wide range of HR duties supporting leaders and team members in the team member lifecycle from workforce planning, selection, development, onboarding to policy creation and day-to-day administration. The individual in this role stands as the primary market or business facing HR and labor subject matter expert that provides guidance on several matters spanning corporate, local, federal/country and industry talent processes, practices, norms and rules. The position formulates partnerships across the HR function to deliver value-added service to management, HR department and team members tied to the business objectives of the organization. The HR Generalist works directly with leadership to recommend, influence, guide, lead and provide supporting information tied to decision making.

• Location: Cambridge, Ontario 
• Shift: Standard 40 hour work week in office 
• Compensation: 80K-95K based off experience, 10% Bonus and 3 weeks vacation

Main responsibilities

Investigate Team Member Relations issues and Promote a Positive Work Environment

• Conduct initial investigations of team member complaints, document findings, analyzes situation for potential liability, and forward to HR Manager or Legal as necessary.
• Review all involuntary terminations and support documentation with the HR Manager and Legal as necessary.
• Conduct research for current claims to include on site interviews, documentation retrieval, and governmental contacts (as necessary).
• Conduct proactive team member surveys, listening sessions, focus groups, and one-on-one discussions to promote positive work environment; analyze results and provide recommendations to Centre Leaders.
• Monitor and assist Centre Leader’s with action plans of team members.
• Ensure all criteria are being met to satisfy State/Provincial Employment & Common Law within supported SCCs
• Serve as point of contact in SCC’s to answer team member related questions around policies & practices at Domino’s
• Respond to and act as a conduit to HR WRC teams as it relates to team member needs by facilitating questions and following up on items (I.e. Leave of Absence, HR Transactions, ER Cases from Safety Hotline, Customer Care & Ethics Hotline)
• Conduct exit interviews w/ key team members & monitor & analyze key turnover trends

Other HR Activities - Compliance, Training & Recruiting

• Follow-up on new hire compliance, DQ file reviews in partnership with Compliance Team
• Partner with SCCs, Safety and Risk to ensure compliance on workers compensation claims.
• Partner with Safety and Leadership to maintain Joint Health and Safety Committee (JHSC) compliance
• Submit insurance documentation for Team Member disability claims, and monitor compliance with leaves of absence.
• Conduct regular HR Audits to monitor all HR activities; including recruitment practices, team member morale, HR poster compliance, wage and hour compliance, payroll, new hire processes and involuntary termination appropriateness
• Facilitate new hire orientation for facility to onboard new team members
• Ensure compliance with training standards across centers supported
• Assist in the development and conduct/lead Human Resources education training classes and workshops (Team member Relations, Sexual Harassment, Positive Team member Relations, Worker’s Compensation Management, Diversity, etc.). Coordinate training classes, sites and attendees, track attendance and results. Provide feedback on classes to Organizational Development Team to continuously improve workshops and training classes.
• Conduct Interviews within region for key positions and assist Associate-Recruiter as needed by helping hold leaders responsible to timely and accurate interview practices
• Facilitate development of team leaders within centers in conjunction with L&D, Centre Leader’s-SCC & HR-Manager
• Maintain accurate lists of active team members and open positions within HRIS

HR Initiatives & Project Support

• Assist HR Manager on Regional Projects for SC Implementation and rollout in designated centers
• Lead implementation of new HR Initiatives in supported centers (I.e. Engagement Survey, Competencies, Flex Work)
• Support cyclical HR work within centers (I.e. Benefits Open Enrollment, Hourly PFP, Hourly PA’s)

Calificaciones

• Bachelor’s degree in human resources or related field
• Labour Relations experience 
• Provincial Human Resources designation, or in progress of obtaining
• 3-5 years HR generalist experience required (to include recruiting, team member relations, training, compensation and benefits, HRIS administration)
• Demonstrated and thorough understanding of employment law for regions supported 

• Outstanding interpersonal and communication skills required

• Outstanding motivation skills and positive attitude required

• Ability to influence management and work together to resolve issues involving team member relations.
• Ability to schedule, coordinate, and monitor multiple activities (“multi-tasking”) required
• Capability with PeopleSoft, MS Office applications (Word, Excel, PowerPoint) required
• Travel is required – maximum 30%

Información Adicional

Benefits:

• Paid Holidays and Vacation  
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employees and dependents
• No-cost fitness, nutrition, and wellness programs
• RRSP-401K match   
• 15% off the purchase price of stock  
• Company bonus

All your information will be kept confidential according to EEO guidelines