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Supply Chain Leadership

Transportation Supervisor

Groveland, Florida, Domino's Pizza LLC

It Title2

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Descripción

Assist the Transportation Manager with supervising and coordinating transportation team members. Effectively and efficiently handle customer service complaints and concerns. Comply with federal, state, and company policies, local laws, transportation programs, and regulations. Train new team members in job duties.  High comfort level working in a diverse, fast-paced environment.

RESPONSIBILITIES AND DUTIES

Leadership:

  • Recruit and interview new team members
  • Train, coach, and counsel team members
  • Handle all driver concerns in Team Leader’s absence
  • Assist with annual performance appraisals
  • Make recommendations to the Team Leader for pay increases
  • Attend and participate in annual Leadership and development training sessions
  • Assist with coordinating safety/team/quarterly meetings

Reporting/Budget:

  • Assist with all Transportation generated reports
  • Contribute to the development of annual department budget preparation for Director-Supply Chain Center review and approval

Routing, Scheduling, Hours of Service, and Maintenance:

  • Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverage
  • Conduct route analysis and recommend saving opportunities to the Team Leader
  • Monitor driver hours of service via the onboard system
  • Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The number of drivers at the SCC determines the number of words per period)
  • Perform payroll duties when necessary and review driver payroll for accuracy
  • Assist in monitoring misdeliveries and make recommendations to the Team Leader on avoidance strategies
  • Assist in the maintenance of the driver qualification file
  • Assist in the scheduling of truck maintenance and maintaining fleet image
  • Assist in accident investigations
  • Assist other supply chain centers when called upon
  • Assist Transportation Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed timely
  • Perform other duties as assigned by the Manager and/or Director

Customer Relations:

  • Assist in answering Slice of Pie complaints
  • Maintain positive customer relationships
  • Customer Surveys

(20%) As needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to the leasing company for service/maintenance, and on occasion, work the yard

Calificaciones

  • High School Diploma, some college hours, 2-year degree preferred
  • 2-3 years of documented supervisory experience
  • 2-3 years route scheduling experience
  • Knowledge of Department of Transportation rules and regulations
  • Working knowledge of Microsoft Office software
  • Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
  • Results-oriented with strong organizational, decision making and people skills
  • Must successfully pass a background check every third year on your anniversary date
  • Commercial Driver’s License Class A would be a plus

Información Adicional

PHYSICAL REQUIREMENTS

  • Ability to lift from floor to above the head, to carry materials weighing up to 50 lbs. frequently, and 75 lbs. occasionally, throughout the work shift  
  • Ability to work in refrigerated conditions [33-38 degrees] and work in an environment with exposure to loud machinery when necessary  
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