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MAKE GREAT PIZZA — AND MORE — POSSIBLE
Be a part of the world's #1 Pizza company and watch your career grow!
Descripción
RESPONSIBILITIES AND DUTIES
- Manage and coordinate the Delivery and Service department, including formulating policies, programs, and procedures for schedules, rates, routes, backhauls, and assignment of drivers and vehicles.
- Build and maintain positive customer relationships, manage customer service complaints, and ensure compliance with federal, state, and company policies, local laws, and transportation regulations.
- Lead the D&S team by recruiting, hiring, training, and developing team members. Conduct performance appraisals, manage turnover, and resolve employee relations issues.
- Prepare and manage the annual D&S department budget, approve payroll, and identify cost-saving opportunities through route analysis and scheduling optimization.
- Ensure DOT compliance by managing driver schedules, monitoring hours of service, maintaining driver qualification files, and overseeing random drug testing.
- Conduct route observations to ensure drivers perform their duties safely and in accordance with company and DOT standards.
- Generate and analyze D&S-related reports, including backhauls and weekly key indicator summaries.
- Manage fleet image and maintenance, including auditing and approving invoices from the leasing company.
- Participate in Leadership & Development training sessions and provide ongoing operational and technical training for team leaders from other facilities.
- Investigate and document all accidents/injuries to determine preventability and implement safety measures.
- Perform other duties as assigned by the Operations Manager and/or Director, including supporting the 24-hour operation as needed.
Calificaciones
- Bachelor's degree in distribution, logistics, retail, or transportation is required. For level 2, 3 & 4 facilities, equivalent work experience in the food, manufacturing, or retail industry may be considered in lieu of a degree.
- Extensive experience is crucial: 5-10 years in Transportation with a demonstrable track record in logistics is mandatory.
- Proven leadership abilities are essential: Minimum 5-7 years of supervisory experience with a demonstrated capacity to develop and guide team members in achieving organizational goals and objectives.
- Strong communication skills are imperative: Must possess the ability to effectively convey information and address inquiries from diverse groups including managers, customers, vendors, and team members.
- Continuous improvement mindset is required: Proficiency in utilizing 5S and Kaizen methodologies.
- Financial acumen is critical: Comprehensive understanding of financial statements, P&L, EBITDA, and their cost implications.
- Regulatory compliance is non-negotiable: Thorough working knowledge of Department of Transportation rules and regulations.
- Results-oriented approach is mandatory: Must demonstrate strong organizational and decision-making skills.
- Technical proficiency is essential: Advanced knowledge of Microsoft Office software.
- Flexibility is a key requirement: Must be able to work a full-time, flexible schedule including nights, weekends, and holidays.
- Travel readiness is necessary: Must be available for business travel as required.
- 24-hour operational support is expected: Willingness to carry an emergency cell phone as needed.
- Background verification is mandatory: Must successfully pass background checks every third year on the anniversary date.
- Commercial Driver's License Class A is highly advantageous.
Additional Requirements:
- Analytical skills are crucial: Must be able to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
Physical Requirements:
- Endurance is essential: Must be capable of standing/walking for up to 10-12 hours.
- Mobility is critical: Must be able to navigate warehouse environments frequently, including facilities over a quarter mile in length.
- Versatility is required: Must be able to access all areas of the building, including ascending and descending ladders, stairs, and gangways safely and without limitation.
- Physical dexterity is necessary: Regular bending, lifting, stretching, and reaching both below the waist and above the head.
- Strength is important: Must be able to lift and move totes up to 49 pounds each.
- Environmental adaptability is crucial: Must be able to work in extreme temperatures (33-38 degrees) and in environments with exposure to loud machinery.
Información Adicional
Domino's offers:
- Competitive wages
- Paid Holidays and Vacation
- Positive work environment
- Benefits on first day of employment!
- 401k matching contributions
- 15% off the purchase price of stock
- Company bonus
- Referral bonuses
- Career growth!