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Associate Representative - Accounts Receivable

  • Ann Arbor, Michigan, United States
  • Domino's Pizza LLC

Sobre Nosotras

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Detalles del Trabajo

Summary:  This position functions primarily supporting Collections.




(50%) Monitor accounts on a daily basis and identify outstanding Accounts Receivable

  • Continuously monitor accounts for respectively assigned region/area in addition to providing designated backup support
  • Collect receivables (Royalties, Franchise Fees, Technology, Equipment & Supply, Food) for respectively assigned region/area in addition to providing designated backup support
  • Provide updated statements for accounts upon request
  • Keep timely and accurate records of collection activity and customer contact information
  • Process refunds for incentives and other related arrangements timely as applicable
  • Identify any bad debt and prepare supporting documentation for any write off approval as applicable


(5%) Partner with Region to prepare Payment Plans for Past Due Accounts

  • Monitor the Payment Plans set up by the International Finance Team
  • Make sure all due dates are updated to reflect accordingly on the aging reports
  • Communicate with Markets on upcoming amounts due as per agreements
  • Timely identify profit sharing holds required


(15%) Equipment & Supply (E&S) Order Management

  • Monitor & release pending Equipment & Supply orders as appropriate
  • Obtain prepayments for customers as applicable
  • Process credit card payments each period for respectively assigned region/area customers
  • Resolve billing issues or disputes relating to Equipment & Supply past dues


(15%) Prepare reports on Collection Activities and Progress

  • Partner with the respective Franchise Business Consultants on any opportunities that arise to ensure solid collection approaches
  • Prepare SCC reporting
  • Prepare region/area reports
  • Prepare notes on past dues for weekly and periodic past due reporting
  • Prepare information for the quarterly Credit Committee meetings on any issues


(15%) Other

  • Process Credit Card Payments
  • Help with Clearance Letters
  • Other tasks as assigned
  • Bachelors Degree in Accounting or applicable work experience
  • Practical experience with computer applications for spreadsheets and word processing
  • Strong verbal, written, & organizational skills and attention to detail
  • Experience in accounts receivable, customer service and computer systems preferred
  • Self motivated and able to work independently
Información Adicional

All your information will be kept confidential according to EEO guidelines.